Diversity & Inclusion - Creating a Welcoming Environment
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When: Tuesday, September 11, 2018
8:00 AM - 12:15 PM
Where: Best Western Plus Capitol Ridge
161 St Anthony Avenue
St Paul, Minnesota  55103
United States

Online registration is closed.
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When an association values differences and creates a welcoming environment – one that is comfortable, inclusive, and empowering – it opens the door for innovation, increased participation and an elevated sense of community and belonging for all. Associations North will spend a half-day in a world café format to gather unique and diverse perspectives on creating a welcoming and inclusive environment where all are valued and appreciated.

Who Should Attend?

  • Anyone who cares about diversity and inclusion
  • Anyone who has the wisdom and creativity to confront difficult challenges
  • Anyone who believes we are wiser together than we are alone 

Attendees Benefits:

  • Gather unique and diverse perspectives on creating a welcoming and inclusive environment.
  • Discover the success Association Forum has experienced since establishing its Welcoming Environment initiative and how these lessons could apply to your association.
  • Take away practical lessons about how to establish metrics, monitor progress, and define expected outcomes of an effective diversity and inclusion effort. 

Welcoming Environment™ is defined as the creation of a sense of belonging and connectedness that engages individuals in an authentic manner in which uniqueness is valued, respected and supported through opportunities and interaction.

Meet the Facilitator

Michelle Mason, E.D. for Association Forum and former VP of Strategic and Future Focused Research at ASAE. Michelle has more than 20 years of experience with the association market and has also taught at Mount Mary University and Strayer University.





World Café Purpose:

  • To inspire a collaborative dialogue that engages diverse perspectives around an opportunity to enhance a welcoming and inclusive culture within associations.
  • To produce a summary of strategic insights to be used by Associations North membership in their planning processes on creating welcoming and diverse environments.
  • To learn a new framework to engage multiple stakeholders in open and objective dialogue on a provocative issue.

World Café:

A World Café is an easy-to-use method for creating a living network of collaborative dialogue around questions that matter.  It is also a provocative metaphor enabling you to see new ways to make a difference.  The World Café is built on the assumption that, people already have within them the wisdom and creativity to confront even the most difficult challenges that the answers we need are available to us; and that we are wiser together than we are alone.

World Café Design Principles:

  1. Set the Context
  2. Create Hospitable Space
  3. Explore Questions that Matter
  4. Encourage Everyone’s Contribution
  5. Connect Diverse Perspectives
  6. Listen Together for Patterns and Insights
  7. Share Collective Discoveries

Assumptions and Process:

  • Inclusivity: Create an inviting climate in which everyone is inspired to speak and listen, and where diverse perspectives may emerge.
  • Open access: Anyone may participate who follows the “rules”.
  • What is said cannot be owned by anyone: Clarify that what is said in the Conversation Café must be considered to be in the public domain. No one at the table nor outside the conversation can claim exclusive ownership of the ideas that emerge.
  • Commercial-free [and agenda-free] zones: No one may attend primarily to promote or impose a particular agenda, point of view, outcome, solution or cause – or market a product, service or event. No committees: There will be no political networking, committee formation or action groups.
  • Continuing to push our edges: Encourage people to speak freely, open and honestly.

Program Schedule:

8:00 am. – 8:30 a.m. - Breakfast and Networking

8:30 a.m. – 8:45 a.m. - Opening Remarks
8:45 a.m. – 9:00 a.m. - Overview of the Day and World Café Process

9:00 a.m. – 11:45 a.m. - World Café Workshop

9:00 a.m. First Round – Small group discussion with association management professionals about their experience in diversity and inclusion and how a welcoming environment initiative will impact membership recruitment and retention.

10:00 a.m. Second Round – Groups will take a deeper dive into the nuances of establishing and supporting a diversity and inclusion effort.

11:00 a.m. Third Round – Discussions will focus on monitoring, metrics, and expected outcomes of an effective diversity and inclusion effort.

11: 45 a.m. – 12:15 pm. - Reflections and Next Steps

Small group report outs on key learning and insights. Recommendations on next steps for Associations North and member organizations.

$35 for Members/Non Members
(Includes Breakfast and Parking)

*Credit card accepted online only, to be invoiced email Chris.

Earn 3.5 CAE Credits

Associations North is a CAE Approved Provider. This program may be applied for 3.5 credits toward your CAE application or renewal professional development requirements. Note: This program is not endorsed, accredited, or affiliated with ASAE or the CAE program. Applicants may use any program that meets eligibility requirements in the specific timeframe towards the exam application or renewal. There are no specific individual courses required as part of the applications – selection of eligible education is up to the applicant based on his/her needs.